It’s no secret that Microsoft has had it’s share of problems with the Xbox 360 console. At launch, the biggest problem was console availability. However, Microsoft has faced a number of hardware issues since launch, most notably the “Red Ring of Death“. Despite numerous other Xbox 360-related lawsuits, Microsoft — perhaps to its own surprise — has yet to face any litigation related to the Red Ring issue.
That has recently changed. A class action lawsuit was recently filed in Sacramento Superior Court on behalf of all Xbox 360 purchasers and owners that experienced hardware malfunction, often accompanied by the “Red Ring of Death”. The complaint alleges that Microsoft engaged in unfair business practices by selling inherently defective consoles that are “unreasonably prone to malfunction”. The complaint further alleges that Microsoft concealed knowledge of the defects and otherwise engaged in fraudulent business acts.
The complaint seeks, among other things, equitable and injunctive relief in the form of an order requiring Microsoft to publicly announce and implement a program to refund the price of malfunctioning Xbox 360 consoles; restitution, disgorgement, and/or a constructive trust on profits attributable to any unjust enrichment; and any interest and related costs.
The full complaint can be downloaded from Laws of Play here.
[via DailyGamesNews.com]
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